Welcome to Core Support Connection
Welcome to the CSC Staff Portal! This is your hub for training materials, operations forms, compliance documents, and important company updates. Check back regularly for new announcements.
Required Training Reminder
All staff must complete CPR/First Aid, Mandated Reporter, HIPAA, and Abuse Prevention training before beginning client services. Use the Training tab to track your progress.
Documentation Standards Update
All service notes must be completed and submitted within 24 hours of service delivery. Use the Service Note Form available in the Documents tab. Accurate documentation is essential for compliance and quality of care.
Employee Handbook & Onboarding 3 documents
CSC Employee Handbook
Complete guide — mission, values, person-directed care philosophy, policies, procedures, code of conduct, and training requirements.
Employee Handbook Acknowledgment
Signed confirmation that you received and read the CSC Employee Handbook.
Offer Letter / Position Description
Employment offer template with position details, rate, contingency clauses per ORC 5123.081.
Employee HR Forms 6 documents
Direct Deposit Authorization
Bank routing info and signed authorization for payroll deposits. Supports split deposits.
At-Will Employment Agreement
Ohio at-will employment acknowledgment per ORC Chapter 4113.
Drug-Free Workplace Policy
Signed acknowledgment of BWC DFSP compliance, prohibited conduct, and testing policy.
PTO / Time-Off Request
Formal leave request with type, dates, coverage plan, and supervisor approval.
Mileage Reimbursement Form
Weekly mileage log with IRS rate ($0.70/mile), route details, and totals.
Employee Photo / Likeness Release
Authorization for use of employee photos, videos, and likeness in marketing materials.
Daily Operations Forms 5 documents
Service Note Form
Daily documentation — time in/out, services provided, client response, goals progress.
Individual Service Plan (ISP)
Goal-setting template with measurable objectives, strengths, barriers, and strategies.
Employee Emergency Contact Form
Personal info, emergency contacts, vehicle and insurance details for transport staff.
Training Acknowledgment Log
Track CPR/First Aid, Mandated Reporter, HIPAA, abuse prevention, and all required trainings.
90-Day Performance Evaluation
Performance review covering reliability, care quality, documentation, teamwork, and growth.
Compliance & Legal 5 documents
HIPAA / Confidentiality Agreement
Employee acknowledgment of PHI obligations per 45 CFR Parts 160 and 164.
Background Check Authorization (BCI/FBI)
Consent per ORC 5123.081 — required before any client contact.
Incident / MUI Report
Major Unusual Incident reporting per OAC 5123-17-02 — 24-hour reporting requirement.
Client Grievance Form
Full grievance process with 24hr/5day/15day response timeline per OAC 5123-2-08.
Client Consent for Services
Service agreement including client rights, pricing, cancellation, and termination terms.
Client Forms 7 documents
Release of Information / Authorization for Disclosure
HIPAA-compliant consent per 45 CFR 164.508 and ORC 5101.61. 365-day expiration.
Client Rights Acknowledgment
All 14 rights per OAC 5123-2-08 with dated signature confirming receipt.
Emergency / Safety Plan
Per-client plan with contacts, medications, allergies, crisis protocols, and evacuation procedures.
Service Agreement / Contract
Formal agreement with rate schedule, 30-day termination clause, and dispute resolution.
Discharge / Termination of Services
End-of-service documentation with reason, referrals, and progress summary.
Client Satisfaction Survey
8-question rating scale with open-ended feedback for quality improvement.
Medication Information & Administration Record
Client medication tracking per OAC 5123-6-02 with 30-day administration log.
Policies & Templates 4 documents
No-Show / Cancellation Policy
Client and staff cancellation rules, progressive billing, severe weather protocol.
Vehicle Inspection Form
Pre-trip and monthly safety checklist with ODA transport standards compliance.
Emergency Action Plan
Medical, fire, weather, missing person, behavioral crisis, and active threat procedures per OAC 5123-2-08.
Timesheet & Staff Scheduling
Weekly hours log per client with mileage tracking and staff assignment grid (.xlsx).
Lee Worsham — Director / Admin
Leadership, operations, scheduling, and general questions
lee@coresupportconnection.comGeneral Email
Intake questions, partnerships, and general communication
info@coresupportconnection.comOhio Adult Protective Services
Report suspected abuse, neglect, or exploitation of adults
1-855-431-0240Ohio DODD — Dept. of Developmental Disabilities
State regulatory body for DD services
1-800-343-0010